Our subscription program provides you with access to the lastest release of the application as it becomes available, at no additional cost to you beyond your subscription rate.
Our three tier price structure is based on the size of your business. So Logging companies would look at the Annual Tickets and a Trucking only company would look at the Trucks to determine the price tier. For example, a Logging Company that has 750 Loads or Tickets per year would be in Tier 2; and a Trucking company with 2 Trucks would be in Tier 1.
Purchase a yearly license to use StumpGeek. With the subscription, you will receive all new releases and defect corrections, including new features. You will always have access to the latest version of StumpGeek. An internet connection isn't required at all times to run StumpGeek, only when you initially register and when you renew.
Initial Purchase includes:| Tier | Annual Tickets | Trucks | Annual |
|---|---|---|---|
| 1 | < 400 | 1 to 2 | $600.00 |
| 2 | 400 to 999 | 3 to 5 | $700.00 |
| 3 | 1000 + | > 5 | $800.00 |
StumpGeek licenses will work for one year from your purchase date. As you approach your renewal date, you will be contacted to renew, and the application will prompt you to go online to check your license.
Not sure where to start or how to fully take advantage of StumpGeek for your business? Please contact us to discuss potential options to help you accelerate your usage of StumpGeek.
Don't forget about our free training videos, available here.
Current Hourly Rate: $100.00/hr.
Update to Our Annual Renewal Fee – Which Now Includes Support Time
To better support our customers and ensure everyone gets the help they need, we’ve made an important update to our annual renewal package. Starting May of 2025, each yearly renewal will now include one hour of dedicated support time—whether you need help with setup, troubleshooting, or guidance using the software. This support time does not expire.
We’ve also made a small price adjustment to reflect this added value.
Why the change? Over time, we’ve found that support needs vary widely, and many customers were unsure how support was billed. Others needed assistance but were hesitant to reach out due to concerns about unexpected charges. By including support directly in the renewal, we’re aiming to make things simpler, more predictable, and fair for everyone.
You’ll still have the option to purchase additional support time if needed, but this new approach ensures that everyone gets at least an hour of help included—no separate invoice, no surprises.
We truly appreciate your understanding and continued support. Our goal is to provide responsive, helpful service while keeping our pricing structure clear and sustainable.
If you have any questions about this change, please don’t hesitate to reach out.
Unused support time will be allocated to your support bank for future use.
What does technical support cover?
Our technical support services cover assistance with software usage, billing inquiries, and any other questions or concerns you may have. Please note that, because every user operates with different hardware, software configurations, and versions of the Windows operating system, it is not feasible for us to individually test our software in every environment. While we strive to be fair and thorough, we reserve the right to determine, at our discretion, whether an issue is caused by a software bug or by incompatibility with a user’s specific system setup. In certain cases, if an issue falls outside the scope of standard support, additional support time may be billed accordingly.
We definitely want to hear from you regarding your experience with the software, along with issues or enhancements that would improve the user experience.